Source International Corp. offers you a package of solutions created especially for telecommunications industry, that improves some of your company's activities, including:

  • client relationship management,
  • revenue management,
  • savings,
  • knowledge management,
  • data collection and analysis.

Below are the types of systems for telecommunications industry:

  • Business Intelligence (BI) - is asoftware which helps in a process of making a decision trough analysis of data accumulated in IT systems. BI system generates standard reports or calculates index of efficiency of a business activity of a company. IT is a great tool for strategy managers and analysis specialists.
  • MODUS CRM (Customer Relationship Management) - consists of the processes a company uses to track and organize its contacts with its current and prospective customers. Information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. MODUS CRM is a modern marketing strategy.
  • DMS (Document Management System) - is a computer system used to track and store electronic documents and/or images of paper documents. Enables to search for data accumulated in different formats with the aid of Internet search engine.
  • EDI (Electronic Data Interchange) - supports electronic exchange of data. Transfers business information among different computers. The main goal of the software is to eliminate multiple introductions of data and also accelerate and boost the accuracy of information flow.
  • EIS (Executive Informations System) - system is assigned for a high level management. The main goal of this software is to facilitate and support collected data helpful in a process of making decisions. System renders accessible information from external and internal sources which is important for the purposes and expectations of organization.
  • ERP (Enterprise Resource Planning) - is a computer software system used to manage and coordinate all the resources, information, and functions of a business from shared data stores. ERP delivers a single database that contains all data for the software modules, which would include: manufacturing, supply chain management, finances, project management, human resources, data warehouses, etc. The ERP system integrates each area of company business activity, improves information flow, and reacts to changes of demand. Integrated ERP system enables estimation of business activity based on a simulation and analysis.
  • SFA (Sales Force Automation) - information system is used in marketing and management that help automate some sales and sales force management functions. SFA system, typically a part of a company's customer relationship management system, is a system that automatically records all the stages in a sales process. SFA consists of a contact management system which tracks every contact that has been made with a given customer and also the purpose of the contact, and any follow up that might be required. This ensures that sales efforts are not duplicated and reduces the risk of irritated customers.